Frequently Asked Questions
Everything you need to know about your WHITESPACE gear.
How long does shipping take for high-performance equipment?
Standard shipping typically takes 3-5 business days. For oversized sports gear, delivery may take up to 7-10 business days depending on your location.
What is your return policy on used sports apparel?
We offer a 30-day return policy for all items in original condition with tags attached. For hygiene reasons, base layers and swimwear must be unworn and in their original packaging.
Do you offer a warranty on professional-grade gear?
Yes, all WHITESPACE hardware and equipment come with a limited 1-year manufacturer warranty against defects in materials and workmanship.
How do I determine the right size for my equipment?
Each product page features a comprehensive 'Size & Fit' guide. We recommend measuring according to the instructions provided to ensure peak athletic performance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for larger equipment purchases.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your gear's journey to your doorstep.